Frequently Asked Questions
Tutorials
Learn how to create a podcast RSS feed and submit the podcast feed to the Apple iTunes Store or other podcasting services.
Learn why and how to migrate your RSS feed(s) from FeedBurner to our reliable service.
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Basics
RSS (most commonly known as Really Simple Syndication) is a format used to publish and subsribe to frequently updated works - such as news headlines, blog entries, product updates, job positions, press releases, audio/video etc. — in a standardized format. Feedity is a revolutionary service that can instantly generate RSS feeds for virtually any public webpage. Please go through our About section for more information.
RSS feeds are widely used for media monitoring (buzz tracking), market intelligence, competitive intelligence, business research, online marketing, publishing and subscribing to Web content. Once you have created a RSS feed with Feedity, you can subscribe to the feed in a news reader application, or you can display the feed on your website as an embeddable widget or a direct subscription link for your website visitors. You can also import podcast feeds into iTunes, display the feeds in mobile apps (iPhone, Android, Windows Phone etc.), use the feeds for data analysis etc.
RSS feeds generated with Feedity are valid standard-compliant RSS 2.0 feeds. Each item segment in a feed contains the title, link, description (available in Plus plan and above) and published date (available in Plus plan and above).
Our service will work with any public webpage that outputs HTML content. Feedity will allow you to create RSS feeds for any webpage with dynamic (frequently updated) content like news, job listings, new products, discussion forums, product reviews etc.
Our service cannot extract content from script code (JavaScript), images and multimedia (including Flash) on source webpages. Our service will also not work with password protected webpages.
No. You will never have to download or install anything. Feedity is a Web-based application, which means that all you need is a modern Web browser (like Google Chrome or Firefox) and an Internet connection. It runs on our fast and reliable servers.
We offer a free trial for evaluation purposes, and different paid plans for different needs. Choose the plan that's right for your needs. There are no setup fees and no termination fees. You can upgrade your account at any time.
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Features
This feature (available in Starter plan and above) allows feed titles to be edited by clicking the bold title on the Feed Builder page when creating or editing a feed.
This feature (available in Starter plan and above) allows tracking of number of hits and last requested date per feed, as well as the most requested feeds as a bar graph. Please refer to our blog post: Simple Feed Analytics with Charts
By default the RSS feed picks up the title of the source webpage. This feature (available in Starter plan and above) allows changing of the feed title to a custom heading text. Please refer to our blog post: New Features: Editable Titles, and Text Extraction
RSS feeds created with Feedity are based on the structure and markup code of the source webpage. If the source webpage structure or markup changes, it may affect the RSS feed data extraction, and the feed may stop picking up new items automatically. As part of this feature (available in Plus plan and above), an email notification can be sent to the user for the feed to be edited and revalidated, so that it may resume picking up relevant items. Please refer to our blog post: Podcast Feeds and Broken Feed Notifications
This feature (available in Plus plan and above) allows for multiple feeds created with Feedity to be merged into a single RSS feed. This feature requires each item on the source webpage to have a relevant published date around it. Please refer to our blog post: Aggregate Multiple Feeds for RSS Stream
A typical RSS feed has multiple items. Each item has a title, description, published date and a link. Feedity is the only online service to allow for the extraction of all four item blocks in order to automatically create a valid RSS feed. Please refer to our blog post: Extract Item Descriptions (available in Plus plan and above)
This feature (available in Plus plan and above) allows for the extraction of published date for each item block, if the published date is available on the source webpage. Please refer to our blog post: Aggregate Multiple Feeds for RSS Stream
This feature (available in Plus plan and above) allows for the extraction of images, if images are published near, or as part of, the title or description (full text or summary) for each item block on the source webpage.
This feature (available in Corporate plan only) allows you to customize your feeds by including a custom logo image and inline ads.
This feature (available in Corporate plan only) allows you to customize the URL of your feeds from feedity.com to feeds.yourdomain.com (or similar).
Yes, all feeds generated with our service are also delivered via our hosting infrastructure. Our Corporate plan includes premium managed hosting, under which, we can setup a Virtual Private Server (VPS) or a Cloud hosting environment for high-traffic or resource-intensive usage. This provides superior performance, stability, scalability and an isolated fault-tolerant feed delivery channel.
As part of our paid plans, we offer full technical support to assist you in creating or refining your feeds. Currently, we only provide support via email. Sales and technical support questions are addressed within 24 hours (Monday to Saturday). Critical issues are addressed on a high-priority basis.
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Payment
We accept secure online payments via PayPal. Checkout our Plans section for details. You can pay securely without sharing your financial information. You don't need a PayPal account to make a payment. Payment will appear for "FEEDITY" on your credit card Statement. IMPORTANT: Once you have made the payment at PayPal.com, you must click the 'Finalize your purchase' button on the final payment page at PayPal.com to complete your Feedity upgrade.
No. When you pay for a new account or renewal, you are charged for 1 year of service. We don't automatically renew accounts or charge for renewals. We send out email notifications before account expiry and you must renew the account (from your profile page) for the following year.
If you purchase a Plus or Business plan and wish to upgrade to a higher plan within the first 30 days of your order, then your initial purchase price can be adjusted in the price of the upgrade.
A 7-day money-back guarantee applies to the Starter, Plus and Business plans; except if paid monthly. The Corporate plan comes with a 30-day money back guarantee, except if paid monthly. Please request account cancellation and refund by sending us a message through the contact us page within the applicable money-back period starting from the date of payment.
Please don't hesitate to
contact us if you have any questions or suggestions.